Our client are searching for three Field Service Engineers. Accountable for the service of X-Ray products to UK accounts. A premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries the clients systems have over 50 years of experience developing and installing equipment, that delivers on the companies purpose to ensure when products leave the factory they are contamination free, to the quality intended and safe for the consumer. Our client pride themselves in delivering on commitments, providing high quality technical service and trusted advice to customers.
The successful candidates must be based in Warwickshire, Staffordshire or Gloucestershire.
- To carry out repairs, on site commissioning, service and calibration of customer's inline inspection equipment to the stated processes and procedures which will also include where required the provision of on-site customer training.
- Carry out upgrades and refurbishments on customer site.
- Handle on site customer queries in a fair and courteous manner.
- Must be prepared to adapt to all types of environments and comply with local client's health and safety regulations.
- Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures.
- Expected to co-operate by working overtime as and when required.
- To be part of the on-call standby rota system as required.
- Must be prepared to learn a diverse set of products and continually improve your product knowledge.
- Provide technical support via phone and email where required.
- Good Technical Electrical / Electronics skills - Minimum HNC or similar qualification in electromechanical / electrical engineering.
- Ideally experience in a field service role and familiar with all aspects of customer service including commissioning, repairs, and servicing.
- PLC programming and knowledge of PC hardware an advantage.
- Good PC literacy.
- Good methodical approach to problem solving.
- Full current UK driving licence.
- Good customer service skills.
- Flexibility will be required to work overtime including weekends as required.
- A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, delivering on our Commitments, Taking the initiative).
- £36000 to £38000 basic salary
- Company vehicle
- Overtime
- Pension
- Laptop & phone
info@sundridgesearch.com
